Privacy Policy

Data Controller

Health Leaders Service 

Collected Personal Data

We may collect the following types of personal data to provide better services, enhance user experience, and fulfill our commitments to clients, students, and community members:

1. Personal Identification Information

• Full Name
• Date of Birth
• Gender
• Nationality
• Identification documents (e.g., passport or ID number, for school enrollment or specific programs)

2. Contact Information

• Email Address
• Phone Number
• Home Address
• Emergency Contact Details

3. Health-Related Information

• Medical History (e.g., past and current health conditions, medications, allergies)
• Lifestyle Information (e.g., dietary habits, exercise routines, sleep patterns)
• Consultation Records (e.g., session notes, wellness plans, progress reports)
• Health Assessment Results

4. Educational and Professional Information

• Academic Background (for Holistic Health School enrollment)
• Professional Certifications (if applicable)
• Employment History (for program participants or job applicants)

5. Financial Information

• Payment Details (e.g., bank account or card information for purchases and tuition payments)
• Billing Information
• Transaction History

6. Website and Online Activity Data

• IP Address
• Browser Type and Version
• Device Information (e.g., operating system, device model)
• Cookies and Usage Data (for analytics and personalization)

7. Marketing Preferences

• Communication Preferences (e.g., preferred contact method, consent for receiving promotional content)
• Feedback and Reviews (e.g., product or service reviews, satisfaction surveys)

8. Community Outreach Data

• Demographic Information (e.g., age, location)
• Data collected during outreach programs (e.g., participant records, service feedback)

This data helps us offer personalized services, maintain quality, and improve our offerings. We are committed to handling all personal data responsibly and transparently.

Privacy Policy

At Health Leaders Services, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with us, whether through consultations, school enrollment, product purchases, or our community foundation activities.

1. Data Controller

Health Leaders Services acts as the data controller for the personal data collected and processed.

2. Types of Personal Data We Collect

We may collect the following types of personal data:

2.1 Personal Identification Information

• Full Name
• Date of Birth
• Gender
• Nationality
• Identification documents (e.g., passport or ID number, for school enrollment or specific programs)

2.2 Contact Information

• Email Address
• Phone Number
• Home Address
• Emergency Contact Details

2.3 Health-Related Information

• Medical History (e.g., past and current health conditions, medications, allergies)
• Lifestyle Information (e.g., dietary habits, exercise routines, sleep patterns)
• Consultation Records (e.g., session notes, wellness plans, progress reports)
• Health Assessment Results

2.4 Educational and Professional Information

• Academic Background (for Holistic Health School enrollment)
• Professional Certifications (if applicable)
• Employment History (for program participants or job applicants)

2.5 Financial Information

• Payment Details (e.g., bank account or card information for purchases and tuition payments)
• Billing Information
• Transaction History

2.6 Website and Online Activity Data

• IP Address
• Browser Type and Version
• Device Information (e.g., operating system, device model)
• Cookies and Usage Data (for analytics and personalization)

2.7 Marketing Preferences

• Communication Preferences (e.g., preferred contact method, consent for receiving promotional content)
• Feedback and Reviews (e.g., product or service reviews, satisfaction surveys)

2.8 Community Outreach Data

• Demographic Information (e.g., age, location)
• Data collected during outreach programs (e.g., participant records, service feedback)

3. How We Use Your Personal Data

We use your personal data for the following purposes:

1. To provide health consultations and services: Personal and health-related data help us offer personalized wellness plans and recommendations.
2. To manage school enrollment and training: Educational and contact information are necessary for processing applications, managing student records, and delivering course content.
3. To process product purchases: Financial and contact details are used to fulfill orders, process payments, and deliver products.
4. To improve our services: Feedback, reviews, and online activity data help us enhance our services and user experience.
5. To communicate with you: Contact details are used to send updates, newsletters, and promotional offers (with your consent).
6. For community outreach: Demographic and health data help us organize and assess the impact of our foundation programs.
7. To comply with legal obligations: We may process your data to fulfill regulatory requirements or respond to legal requests.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds:

• Consent: When you provide clear consent for us to process your data for specific purposes (e.g., receiving marketing materials).
• Contractual Necessity: When processing is necessary to fulfill a contract (e.g., product purchases or school enrollment).
• Legitimate Interests: When processing is necessary for our legitimate business interests (e.g., improving services), unless overridden by your rights.
• Legal Obligation: When we are required to process your data to comply with a legal obligation.

5. Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. However, we may share your data with:

1. Service Providers: Trusted third-party vendors who help us operate our business (e.g., payment processors, delivery services, IT providers).
2. Legal Authorities: When required by law, regulation, or legal process.
3. Partners and Collaborators: Herbal specialists and wellness professionals who work with us to deliver certain services, under strict confidentiality agreements.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When personal data is no longer needed, we securely delete or anonymize it.

7. Your Rights

You have the following rights regarding your personal data:

• Access: You can request access to your personal data and obtain a copy.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to legal obligations.
• Objection: You can object to the processing of your data for specific purposes, such as direct marketing.
• Data Portability: You can request a copy of your data in a structured, machine-readable format.
• Withdraw Consent: You can withdraw your consent at any time, where consent is the legal basis for processing.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security audits.

9. International Data Transfers

If we transfer your personal data outside the UK or European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as standard contractual clauses or other lawful mechanisms.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the date at the top of this policy and, where appropriate, provide additional notice (e.g., via email).

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal data is handled, please contact us at:

Health Leaders Services
Suite 28A
182-184 High Street North
Area 1/1
East Ham
London
E6 2JA

Purpose of collecting data

. Health Consultations

• To create personalized wellness plans and provide accurate recommendations based on individual health needs.
• Data collected may include medical history, current health conditions, dietary habits, and lifestyle information.

2. Holistic Health School Enrollment

• To process enrollment, manage student records, and communicate course-related information.
• Data collected may include name, contact details, educational background, and payment information.

3. Purchases of Natural Products

• To fulfill orders, process payments, and manage shipping and delivery of products.
• Data collected may include name, delivery address, email, phone number, and payment details.

4. Foundation Activities and Community Outreach

• To provide free health services, track program outcomes, and manage volunteer participation.
• Data collected may include demographic information, health data (for recipients of services), and volunteer details.

5. Marketing and Communication

• To send newsletters, promotional offers, and updates on new services, products, or events.
• Data collected may include name, email address, and communication preferences.

6. Customer Support

• To respond to inquiries, provide support, and improve client experience.
• Data collected may include contact information, inquiry details, and feedback.

7. Website Usage

• To enhance user experience on the website through analytics, personalization, and user feedback.
• Data collected may include IP address, browsing behavior, and cookies (if applicable).